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I + D + I


Ever since Palm Charters S.A. was established, the company has followed a steady and highly focused strategy aiming at becoming a leading reference in the maritime security industry by offering our selected customers value for their money.

Palm Charters SA is committed to a policy of continual improvement with the aim of being recognised as our client’s most reliable partner. The company has focussed on innovation on every operational process. Palm Charters S.A. has implemented video recording system on our VBA'S to keep 100% tracking of the security equipment ever since it is disembarked. Moreover, drones are used to monitor the operations on the RHIB upon client request.

The company has improved the facilities on our VBA'S and air conditioning systems have been set up. Security equipment are kept now in the best conditions to ensure their perfect maintenance. Palm Charters S.A. has also invested in the creation of an APP where all operations and its details (equipment, personnel, etc.) are logged so clients can track and have 24/7 access.

Internationalization


Palm Charters Group SA has an internationalization program that would help us work in other countries and that made us all eager and happy.

  • Marketing and Computing, as an approach to designing products and services that are easily adaptable to different cultures and languages.
  • Palm Charters Group Internationalization has created the process of increasing involvement of enterprises in international markets allowing it to simultaneously claim that is its most promising market in Europe, Africa, America and Asia. With our Company policies, we always look for the way to grow together along with our clients and partners always look forward to the future.
  • Nowadays we can offer the best quality services in Red Sea, Gulf of Aden, Comoros, Malacca Strait, Arabian Sea and South Africa.
  • We also have different agreements to assist in all logistics with many agencies all around the world (Spain, Sri Lanka, Ukraine, Egypt, India, Panama, Uruguay, Argentina, United States of America, United Kingdom, South Africa, Indonesia or Singapore, among others.)

Development


We have an international team of professionals and top-level technicians and engineers that meet the real needs of our vessels– our personnel along with our clients are our most valuable asset. In a world of constant changes, the risks that companies must assume increase each day, so in Palm Charters Group we try to make things easy to our customers and help our clients to increase the productivity of their services.

We are at the forefront of developing innovative supply chain solutions, fusing our global network and depth of expertise with pioneering digital innovations to enable our customers to stay ahead. The vision is to connect and simplify supply chains across the globe.

Our Supply Chain Design & Optimisation team is made up of expert teams located in Spain, Panama, South Africa, Comoro Island, Mauritius, Sri Lanka, Malaysia and in all of our supply vessel and logistic platforms in Red Sea and Gulf of Aden. Backed by extensive experience in supply chain and project management, we use proven methods to implement solutions that help you maximise the value of your supply chain. Digitalisation is transforming every industry and it transforms Palm Charters too, with the creation of new products, better service for customers, operations that are more efficient and new sources of revenue.

 

Innovation


Facing always a continuous changing environment, the innovation becomes our only tool to guarantee the stability and permanency of the companies. That is the reason why Palm Charters Group has been making a huge human and economic effort for the last months in order to offer our clients the best service, adapting and covering their needs on the nowadays technologic environment.

That´s why our IT department has developed a unique application on this sector where the PMSCs can trace in real time their own PCASP, equipment and client ships at all time to find out where are they in that specific moment. Our application allows you to have full details and information 24/7.

Also, Palm Charters has installed 24/7 recording systems on our platforms, from where we can control the access to all of the restricted areas on the ships.

Supporting and helping the recording tasks, we have provided our platforms with Drones, which record each operation, keep a complete record of all of the PCASP and equipment embarking and disembarking from our platforms and from the client ships.

We have installed in our armouries new ventilation and air conditioner systems in order to keep the best atmosphere conditions for your equipment.