Suez Canal HUB Agency Solutions

Palm Charters offers a one-stop-shop solution to your Suez Canal agency requirements. This delivered through an international hub structure which is supported by intuitive systems and a worldwide network of operators.

The philosophy underlying this approach is that simplicity reduces cost whilst complexity increases cost.

Through a single point of contact at Suez Canal area, we are offering:

• Canal transit agency services
  
• Spare parts clearance and delivery
• Crew change
• Bunkering
• Ship Supplies
• Repairs

Canal transit and agency services

A selection of services we do for pre-arrival, in port operations and post departure are listed below, all with one single point of contact, with 24/7 hours assist.

• Calculate all toll costs upfront.
• Keep vessel Master and crew updated 24/7 on convoy schedule.
• Keep port authorities updated on vessel ETA and slot booking.
• Negotiate applicable rebates with SCA for all ship types.
• In-Port operation.
• Meet local port authorities and obtain necessary clarification for all operational requirements.
• Husbandry and crew services.
• Cash-To-Master.
• Waste removal.
• Arrange customs and immigration documentation.
• Ship chandlering.

With the new implemented Suez Canal rebate systems. Palm Charters Suez Canal hub services, ensuring applicable of rebates with SCA for all ship types, by appointing best agencies in market, with our +20 years experienced team at Egypt.

Spare parts clearance and delivery

During vessel’s call to Suez Canal, Palm Charters hub agency services, providing the services of spares delivery including all the customs clearance and the experienced handling.

Palm Charters Suez Canal hub agency services, appointing the most competitive and experiences custom clearance teams, which leads to timely clearing without any delays.

Through a single point of contact, you will be guided carefully for all the needed information and documents needed for ensuring delivery on time.

A vessel need to a spare part is essential, and during Suez Canal transit time is very critical with no doors for mistakes.

It makes a difference to deal with an organisation with expertise in both shipping and logistics. Equally, having an efficient supply chain for routine maintenance spares and equipment is essential. Palm Charters hub agency services, offers ship owners and management companies a delivery service for ship spares and marine parts.

Crew change

Palm Charters hub agency services, offering safe and timely services of crew change during the transit of Suez Canal.

With our teams in field at Suez Canal area, we are choosing for you only the agencies which implement safe and secure measurements, assuring that crew are in safe hands, and in healthy environment from arrival till departure.

Applying our policies and protocols for prevention of COVID-19 spread, with strictly follow up on our appointed agencies, leads to achieving the desired result of a safe crew change despite the continuous global health concerns.

Through a single point of contact, the crew change service against highest quality and most competitive rate in Suez Canal area, will be offered to you by our agency hub service and our approved sub-contractors, those only who passed due diligence of attending the service acting under our policies and procedures.

Ship supplies

Via the one point contact, Palm Charters hub agency services at Suez Canal, offering the service of ship chandlering and all supplies services.

• Provisions
• Spare parts
• Technical supplies
• Medical equipment
• Anti-piracy equipment
• Bunker and fresh water supply
• Marine Safety & Rescue Equipment
• Satellite communication and navigation equipment

Developing and expanding our services by adopting and integrating international management systems standards, enhancing the capacity of our vendors to respond to your needs in a timely and effective manner, while maintaining customer satisfaction.